Frequently Asked Questions
Choose a selection below to get help with what you need
At this time it is free to list your vehicle on our platform.
To submit your car , click "Sell With Us" in the navigation bar and choose "Auction". Fill out all the required fields and add photos and videos. After your submission, our team will reach out to get any final details to ensure thate the listing is accurate.
To get the best reach and exposure to your vehicle we have integrated with other data platforms that may show display your car on their websites and require VIN/Serial numbers.
When new listings are submitted, our team verifies the listing that the information is correct and there is no malicious or inappropriate text, videos or photos. This process is usally complete with 1 day.
You can list with us until it sells.
As the saying goes, pictures speak a thousand words! So its important to take high quality photos for potential buyers to see. Please follow our photography guide for best practices when taking the photos yourself.
Absolutely! 90% of car buyers say that a video helps in the decision process. The more thorough the video showing the good and the bad, will build confidence in bidder and attract top dollar.
Yes.
The safest methods of payments are generally wire transfers and cashier checks that are done directly between you and the buyer.
Although we appreciate all kinds of cars, we are only accepting Japanese specific makes at this time.
At the moment we are solely focused on only selling cars. However we may introduce classifieds for parts in the future.
Yes. By listing a car you accept the terms and conditions.
Yes. Contact our support team to learn how
For Classified listing it is 0%
Within the vehicle listing, there is a Seller information window where you can message the seller directly. Another informal method is through the comment section below the vehicle description
Yes you can. However we encourage that you are aware of all import/export regulations and logistics before negotiating a deal on the vehicle. All logistics, import fees, transportation, legal dues, and/or other items needed to export/import the vehicle are entirely the buyer’s responsibility.
Now that you’ve found your dream JDM car you want to buy, let us help you finance it and make it a reality, head over to our finance page to learn more.
Something that we highly encourage every buyer to do! If you would like to have the car inspected, please contact the seller on the listing and arrange an inspection.
Transportation costs are always the responsibility of the buyer unless negotiated with seller. We suggest speaking with the seller to coordinate a mutual timeline and arranging the pick up of the car based on the agreed time.
No, unless specified by seller, expect that all sales are final and as-is. Please do your research and consider a pre purchase inspection of the car if you cannot see it in person before buying the car.
At this time it is free to list your vehicle on our platform.
To submit your car, click "Sell With Us" in the navigation bar and choose "Auction". Fill out all the required fields and add photos and videos. After your submission, our team will reach out to get any final details to ensure thate the listing is accurate.
All our auctions last 7 days but with any last minute bids, the timer will reset by 1 minute intervals. This is to avoid "bid sniping" and to give your car the best chance to get the highest final sales price.
After receiving the relevent and specific information from you, we'll write a concise, informative and objective description on the car. Which you will have the chance to approve before the auction is turned on.
As the saying goes, pictures speak a thousand words! So its important to take high quality photos for potential buyers to see. Please follow our photography guide for best practices when taking the photos yourself.
A reserve price is the minimum amount that you are willing to accept for your car and which is unknown to the buyers during the duration of the auction.
Absolutely! 90% of car buyers say that a video helps in the decision process. The more thorough the video showing the good and the bad, will build confidence in bidder and attract top dollar.
Currently we are only offering auctions for cars located in the USA and Canada. We are working hard to expand into other countries.
We only select cars based on condition, quality of history documentation, quality of photos, requested reserve price and car uniqueness.
No. During the time that your car is listed on JDM Supply, it is to be listed exclusively with us . If there are any attempts to circumvent the auction, you will be permanetly erased, just like in the movie Eraser. Just kidding, but we will ban you.
If the reserve price is not met, we will get in touch with the highest bidder and yourself to see if we can negotiate a deal that will work for both parties.
In order to not slow down the bidding process, we recommend that you do not share the reserve price with potential buyers.
The safest methods of payments are generally wire transfers and cashier checks that are done directly between you and the buyer.
Although we appreciate all kinds of cars, we are only accepting Japanese specific makes at this time.
At the moment we are solely focuse on only auctioning cars. However we may introduce auctions for parts in the future.
We charge 4% of the final bid price on top of the winning bid, with a minimum fee of $200 up to $4,000.
Registration is easy! Hit the Big Red "Sign Up" button on the top right corner or Click HERE. Once you choose a username and password, you will recieve an email to confirm your account. After confirmation you will be prompt to return back to your account page to complete your registeration.
Once registered, simply find the car that you are interested in and click "place bid" on the vehicle listing page. When bidding, we place a hold on your card for 4% of your initial bid amount with a minimum hold of $200 and maximum of $4000. Should you win the auction, that hold will be converted to a charge. If not, the hold will be released immediately at auction end. It can sometimes take a few days for your bank to release the funds.
Upon the auction completion, the 4% hold on your credit card will turn into a charge. We'll provide you the sellers contact information and at that point the transaction will take place between you and the seller. Before the transfer of funds, we highly recommend asking the seller to verify the proof of ownership by requesting a photocopy of the title and registration.
If the reserve for the auction is not met, and you are the highest bidder, we will work with you and the seller to see if we can come to a suitable sales price for both parties. If an agreement can be reached, we will put both parties in contact and our fee drops to 2% of the final sale price.
To uphold the integrity of the auction and reduce window shopping, we place a 4% hold on your initial bid with a minumum of $200 and the maximum of $4000. If you are the winning bidder, the 4% hold turns into a charge of the winning bid amount. Example scenario : Your initial bid was $4,000 on a car. We put a hold on your card for $180. The winning bid ends at $40,000, you will be charged $1800 by us at the end of the auction. If you did not win the auction, the hold is released immediately at the end of the auction.
Within the vehicle listing, there is a Seller information window where you can message the seller directly. Another informal method is through the comment section below the vehicle description
All of our listings are sold only through an auction style. There is no Buy it Now (BIN) option, and sellers cannot sell outside of the auction platform. Let the best bid win!
Yes you can. However we require that you are aware of all import/export regulations and logistics before bidding on the vehicle. All logistics, import fees, transportation, legal dues, and/or other items needed to export/import the vehicle are entirely the buyer’s responsibility.
You can update your credit card by clicking on your name in the top right corner, selecting "Settings" and "Payment Methods". This cannot be done when you have an active bid.
We do not allow for cancellation of bids. So be responsible when you place a bid.
Now that you’ve found your dream JDM car you want to buy, let us help you finance it and make it a reality, head over to our finance page to learn more.
Something that we highly encourage every buyer to do! If you would like to have the car inspected, please contact the seller on the listing and arrange an inspection.
Transportation costs are always the responsibility of the buyer. We suggest speaking with the seller to coordinate a mutual timeline and arranging the pick up of the car based on the agreed time.
You can sign up using either your facebook account or email address by simply clicking the "Sign Up" or "Sign In" button on the top right corner of your screen. If you are on your mobile device, look for a small human avatar icon. Tap the icon, and towards the bottom of the screen click "Sign Up" and follow instructions.
We require email verification to minimize bots and spam accounts, and want to create a safe and fun environment for buyers and sellers to communicate and transact.
Please check your SPAM or Junk folder. If you require another Verification email, please attempt to login again and click on the "resend verification" link (this will only be an option if your account isn't already verified).
There is a link on the login page to reset your password. You can also use this shortcut RESET MY PASSWORD
Currently the only way to change your Username is by contacting our team at [email protected]
We absolutely want the chance to hear your feedback on how we can improve. Most importantly we want to hear the problems and pain points you have with the experience of buying, selling or owning a japanese car, so we can make sure we build a product that brings value and solves real problems
No. All the data is kept in house and we do not sell your personal data to any one.
At the moment we are only accepting cars that are located in USA and Canada.
No. If this is reported, it will lead to an automatic ban and removal from platform.
Haven't found the answer? We can help.
Contact usContact us and we’ll get back to you as soon as possible.