Privacy Notice

Last updated October 20, 2026

This Privacy Notice explains how 78Cars LLC, doing business as JDM Supply ("JDM Supply," "we," "us," or "our"), collects, uses, and shares personal information when you use our website at https://www.jdmsupply.com, our shipping service at https://shipping.jdmsupply.com, and the related tools and communications we offer (together, the "Services").

If you have questions about this notice or our practices, email us at support@jdmsupply.com. By using the Services you agree to the practices described here. If you do not agree, please stop using the Services.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. AUTOMATED REVIEW OF LISTINGS
  4. WHO DO WE SHARE YOUR INFORMATION WITH?
  5. COOKIES, ANALYTICS, AND SESSION RECORDING
  6. TEXT MESSAGES (SMS)
  7. EMAIL
  8. HOW LONG DO WE KEEP YOUR INFORMATION?
  9. HOW DO WE KEEP YOUR INFORMATION SAFE?
  10. YOUR CHOICES AND RIGHTS
  11. CALIFORNIA AND OTHER STATE PRIVACY RIGHTS
  12. CHILDREN
  13. VISITORS FROM OUTSIDE THE UNITED STATES
  14. CHANGES TO THIS NOTICE
  15. HOW TO CONTACT US

1. WHAT INFORMATION DO WE COLLECT?

Information you give us

  • Account details. Name, email address, phone number, password, profile photo, location, and a short bio if you add one. If you sign in with a social provider such as Google or Facebook, we receive your name, email address, and profile picture from that provider, along with the credentials needed to keep you signed in. We never see your password for that provider.
  • Listings. Vehicle details, photos, descriptions, prices, and location for vehicles you post. Dealers may also provide business name, website, address, phone, and inventory feed details.
  • Messages and inquiries. Messages and image attachments you send through Member Messaging, and the name, email, and message you include when you contact a Seller.
  • Import and sourcing requests. Name, email, phone, budget, timeline, and a description of the vehicle you are looking for.
  • Shipping quotes and bookings. Pickup and delivery ZIP codes, vehicle details, whether the vehicle runs, your email address, and, if you book, the contact and payment details you provide at checkout.
  • Saved searches and watchlists. The vehicles and searches you save so we can send alerts you have turned on.
  • Other submissions. Dealer applications, contact form messages, feedback, and support emails.

Information collected automatically

  • Device and connection data. IP address, browser type and version, operating system, device type, screen size, language, and referring page.
  • Approximate location. We estimate your city, state, and approximate coordinates from your IP address so we can show nearby vehicles first. We do not ask for or use your device's GPS location.
  • Usage data. Pages viewed, listings clicked, searches run, filters applied, inquiries started, links clicked, and the time and sequence of these actions.
  • Session recordings. For a sample of visits we record how the page is used, including mouse movement, scrolling, clicks, and the on-screen content. Text you type into form fields is masked before it leaves your browser. See Section 5.
  • Error reports. When something breaks, we receive technical details about the error and the page where it happened.
  • Cookies and similar identifiers. Described in Section 5.

Information from other sources

  • Dealer inventory feeds. With a Dealer's authorization we retrieve vehicle data and photos from the Dealer's website or inventory system.
  • Social sign-in providers. Basic profile information, as described above.
  • Email and text delivery providers. Delivery status, bounces, unsubscribes, and spam reports so we can stop sending to people who do not want to hear from us.

2. HOW DO WE USE YOUR INFORMATION?

We use the information we collect to:

  • Create and manage your account and let you sign in.
  • Publish Listings and show them to shoppers, including sorting by distance.
  • Deliver inquiries and messages between Buyers and Sellers and notify you when you receive one.
  • Route import and sourcing requests to our team and to Verified Dealers.
  • Provide shipping quotes, arrange transport, and process bookings.
  • Send the saved-search alerts, price alerts, and newsletters you have turned on.
  • Send service messages such as verification codes, password resets, and notices.
  • Operate the Dealer Program, including billing and inventory synchronization.
  • Understand how the Services are used, fix problems, and improve features and content.
  • Detect and prevent fraud, spam, scraping, policy violations, and security incidents.
  • Respond to your questions and support requests.
  • Comply with legal obligations and enforce our Terms of Use.

3. AUTOMATED REVIEW OF LISTINGS

When a Listing is submitted or updated, its description, vehicle details, and primary photo are sent to a third-party artificial intelligence service that checks for contact details in the text, prohibited or inappropriate content, and photos that are unusable as a cover image. The result determines whether the Listing is published, held for changes, or rejected. Our team may also use similar tools to tidy descriptions and group photos. We do not send Member Messaging conversations to these services. These checks are about listing content, not about you, and they do not produce decisions with legal or similarly significant effects on you. If a Listing is rejected and you believe that was wrong, email support@jdmsupply.com and a person will look at it.

4. WHO DO WE SHARE YOUR INFORMATION WITH?

Other Members

  • When you contact a Seller, the Seller sees your display name, your message, and whether your email or phone has been verified. The Seller does not see your email address or phone number unless you include it in a message.
  • When you post a Listing, shoppers see the Listing content, your display name or dealership name, your general location, and any contact details you choose to show on your profile.

Verified Dealers

When you submit an import or sourcing request, we may pass your name, contact details, budget, timeline, and vehicle description to a Verified Dealer that we believe can help you. Dealers may use that information only to respond to your request.

Service providers

We use companies that process information on our behalf and under our instructions. They are permitted to use it only to provide their service to us. They fall into these categories:

  • Website hosting and content delivery
  • Database and file storage, including image hosting and resizing
  • Email delivery
  • Text message delivery
  • Product analytics and session recording
  • Error and performance monitoring
  • Tag management for loading analytics scripts
  • Artificial intelligence services for listing review (Section 3)
  • Payment processing for Dealer subscriptions and shipping bookings
  • Sign-in providers, when you choose social sign-in
  • Independent motor carriers who transport vehicles you book through us

Other situations

  • Legal. To comply with law, a subpoena, or a lawful request; to enforce our Terms; or to protect the rights, property, or safety of JDM Supply, our Members, or others.
  • Business transfers. As part of a merger, acquisition, financing, or sale of all or part of our business, in which case this notice will continue to apply until it is changed.
  • With your direction. When you ask us to share information, for example by clicking through to a partner's site.

We do not sell your personal information, and we do not share it with third parties for their own marketing. We do not use third-party advertising cookies or pixels on the Services.

5. COOKIES, ANALYTICS, AND SESSION RECORDING

Cookies are small files stored by your browser. We and our service providers use the following kinds:

  • Sign-in cookie. Keeps you signed in. It is essential and expires after a period of inactivity or when you sign out.
  • Analytics identifier. A random identifier stored for up to one year that lets us count visits and understand how the site is used. It is not your name or email. If you sign in, it is linked to your account ID in our analytics so we can understand how shoppers become Members. It is reset when you sign out.
  • Sign-in context. A short-lived cookie, lasting about thirty minutes, that records which page you started signing in from so we can measure sign-up flow.
  • Analytics provider cookies. Set by our analytics and error monitoring providers to recognize the same browser across pages and visits.
  • Preference cookies. Remember interface choices such as a collapsed sidebar.

Session recording. To find usability problems and bugs, our analytics and error monitoring providers record a sample of visits. A recording captures page content, mouse movement, scrolling, and clicks, and is replayed to our team as a video-like playback. Text typed into form fields, including passwords, messages, and contact details, is masked in the browser before it is sent, and network request contents are not captured. Recordings are also made of visits in which an error occurred. Recordings are retained by those providers for a limited time and are used only to improve the Services.

Your options. You can block or delete cookies in your browser settings; the sign-in cookie is required to use your account. Browser extensions that block tracking scripts will stop analytics and session recording. You can also email support@jdmsupply.com and ask us to exclude your account from analytics and session recording.

Do Not Track and Global Privacy Control. Because we do not sell personal information or share it for targeted advertising, there is nothing for these browser signals to opt you out of, and we do not currently change our behavior in response to them. If that changes, we will update this notice and honor the signals as the law requires.

6. TEXT MESSAGES (SMS)

If you sign up or sign in with a phone number, we send one-time verification codes by text. If you turn on text notifications in your account settings, we also send texts when a Buyer messages you about your Listing and, if enabled, when a vehicle on your watchlist changes price. We do not send marketing text messages.

Message frequency depends on activity on your account. Message and data rates may apply. You can stop notification texts at any time by replying STOP to any message or by turning them off in your account settings. Reply HELP for help, or email support@jdmsupply.com. If you sign in by phone you will still receive verification codes, because they are required to access your account.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with our text message delivery provider as needed to send the messages you have requested.

7. EMAIL

Service emails include verification codes, password resets, new-message notifications, and notices about your account or Listings. You receive these as long as you have an account.

Optional emails include saved-search alerts, watchlist price alerts, and our newsletter. When you create an account you are opted in to our newsletter. You can turn these off in your account settings or by using the unsubscribe link in any such email. Unsubscribing from the newsletter does not stop service emails.

Our email provider records whether messages are delivered, opened, and clicked, and we use that to stop sending to addresses that bounce or report spam.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

  • Account data is kept while your account is open. When you ask us to close your account we delete or de-identify your personal information within a reasonable time, except as described below.
  • Listings that are sold or removed may remain visible as sold archives and in cached pages for a period, and are retained internally for records, analytics, and fraud prevention.
  • Messages and inquiries are retained while either party has an account, so that both sides have a record of the conversation.
  • Analytics and session recordings are retained by our providers for their standard retention periods and then deleted or aggregated.
  • Shipping bookings and Dealer billing records are kept as long as required for tax, accounting, and dispute purposes.

We may keep information longer where needed to comply with law, resolve disputes, enforce our agreements, or where it has been de-identified.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable technical and organizational measures to protect personal information, including encrypted connections, hashed passwords, access controls, and reputable hosting and storage providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and let us know right away if you suspect unauthorized access to your account.

10. YOUR CHOICES AND RIGHTS

  • Update your information. Sign in and edit your profile, contact details, and connected sign-in providers in your account settings.
  • Notifications. Turn marketing emails, alerts, and text notifications on or off in your account settings.
  • Access, correction, and deletion. Email support@jdmsupply.com from the address on your account to request a copy of the personal information we hold about you, to correct it, or to delete your account and associated data. We will verify the request and respond within forty-five (45) days. We may keep some information where the law allows, for example records of transactions or messages that another Member needs for a dispute.
  • Social sign-in. You can disconnect a social sign-in provider in your account settings, or revoke our access from that provider's own settings. Disconnecting does not delete your JDM Supply account.
  • Analytics and recording. Use the options in Section 5.

11. CALIFORNIA AND OTHER STATE PRIVACY RIGHTS

Residents of California and of other states with comprehensive privacy laws may have the right to know what personal information we collect, use, and disclose; to access and correct it; to delete it; to opt out of the sale or sharing of personal information and of targeted advertising; and not to be discriminated against for exercising those rights. We do not sell personal information, share it for cross-context behavioral advertising, or use it for targeted advertising, so there is nothing to opt out of in that respect. To exercise any other right, email support@jdmsupply.com. You may designate an authorized agent to make a request on your behalf; we will ask for proof of that authorization. If we deny a request, you may appeal by replying to our response.

California Civil Code Section 1798.83, known as the "Shine the Light" law, permits California residents to request information about the categories of personal information we disclosed to third parties for their direct marketing purposes in the previous calendar year. We do not disclose personal information to third parties for their direct marketing purposes.

12. CHILDREN

The Services are intended for adults. You must be at least eighteen (18) years old to create an account. We do not knowingly collect personal information from anyone under eighteen. If you believe a minor has provided us with personal information, email support@jdmsupply.com and we will delete it.

13. VISITORS FROM OUTSIDE THE UNITED STATES

JDM Supply is based in the United States and the Services are directed to people in the United States. Information we collect is stored and processed in the United States and in other countries where our service providers operate, which may have different data protection laws than your country. By using the Services you understand that your information will be transferred to and processed in the United States.

14. CHANGES TO THIS NOTICE

We may update this notice as our practices or the law change. The "Last updated" date at the top shows the latest revision. For material changes we will make reasonable efforts to notify Members, such as by email or an in-product notice. Your continued use of the Services after an update means you accept the revised notice.

15. HOW TO CONTACT US

Questions, requests, or complaints about this notice can be sent by email to support@jdmsupply.com or by post to:

78Cars LLC, dba JDM Supply
9112 E Verde Grove View
Scottsdale, AZ 85255
United States